Welcome to Companion...
Thanks for your recent purchase. Now let's explain the next steps.
2. Emergency Contacts and Alert Settings
After your order is received, your dedicated Personal Companion Advisor will send an introductory email. This will ask about emergency contacts, and which alerts they would like. Your Personal Companion Advisor will add these settings for you, so the Watch is ready on arrival.
NOTE: This email will be sent to the contact email provided in the order and will be titled "Introducing your Personal Companion Advisor'. Please check your email spam folder if it has not arrived within 24 hours of your order.
6. Your Companion Service Login
Your specified emergency support contacts, who need access to the Companion Watch service, will receive an email from firstname.lastname@example.org, titled "Temporary login details…”. This will provide them with login instructions that can be used either on the Companion Service web portal or to log into the Apple or Android Apps.
7. How did we do?
We would love to hear from you about your experience of Companion Technology and are very proud of our 'Excellent' rating on TrustPilot. Please share your experience which will help others considering Companion.
If at any point you have any questions or need help with anything then you can speak with your Personal Companion Advisor or get in touch using any of our Contact Us options.